Try our maximum weight loss GLP starting at $120. Money-back guarantee. Click here.

Deer Supply & Research

FAQ · 01

Products

What products does Deer offer?

Deer focuses on peptide pens for weight loss, including Semaglutide, Tirzepatide, and Retatrutide. Select recovery peptides and HGH packages are also available.

How do the weight-loss GLP options differ?

Semaglutide is a GLP-1 option. Tirzepatide targets GLP-1 and GIP pathways. Retatrutide is a third-generation option designed around GLP-1, GIP, and glucagon pathways.

What comes with weight-loss peptide pens?

Peptide pens include pen needles, alcohol wipes, and cold packs added as a precaution. The peptides are stable at room temperature, and the cold pack is an added safeguard in transit.

What recovery and enhancement products are available?

Deer offers select recovery peptides, NAD+, KLOW packages, and HGH options. Enhancement kits include supplies for 12 injections, HGH kits include supplies for 30 injections, and KLOW 80mg includes supplies for 30 injections.

Are there limits on HGH orders?

HGH is offered in 30-day packages. Because the product has a 45-day shelf life, orders are limited to 30 days of supply per person.

FAQ · 02

Ordering, shipping, and policies

What is your refund policy?

Our flagship Retatrutide product includes an eligibility-based money-back policy. Track your weight at least 3 times per week, and if you do not see progress you can return your medication for a full refund. Eligibility and individual results depend on health factors, dosing, and adherence.

How does shipping work?

Shipping is free on orders of $300 or more anywhere in Canada. Otherwise, a $25 shipping fee applies. Your estimated arrival date appears in the cart and checkout review.

My package arrived warm. Is the product still okay?

Almost always, yes. A warm package does not mean the product has been compromised. These peptides are stable at room temperature and are made to tolerate the warmth and temperature swings that are normal in shipping. In fact, heat-study testing has shown they stay stable, sterile, and fully potent even after extreme heat, about 54°C (130°F), for five days on top of a week at room temperature. The cold pack is included to buffer temperature swings in transit, not to keep your order cold on arrival, so a melted or room-temperature cold pack is common and not a problem. Refrigerate the pens as soon as your order arrives, then give the liquid a quick look before use: the GLP medications (Semaglutide, Tirzepatide, and Retatrutide) should be completely clear, and KLOW should be blue. Do not use any of them if you notice cloudiness, floating particles, a color change, or a cracked pen or broken seal. If anything looks off, email info@deer.supply and we will help.

Policy details in writing: Shipping Policy · Refund Policy · Disclaimer

Orders

Waiting on an order? Check its status any time.

Track an Order
A member of the Deer team smiling while replying to a customer email at a fulfillment desk

Real people

No ticket numbers, no chatbots pretending to be humans. Email info@deer.supply and the same small team that packs your order writes back, usually within a day.

Email info@deer.supply